Best Regards, I carried what I could and proceeded to check out at the reception where the lady was very apologetic and sent someone for my remaining bags- believe it or not 20 more minutes and my bags were nowhere to be seen and even my Uber driver decided to disembark my hand luggage and left. After a review has been submitted, you can modify it by contacting Booking.com customer service. The pools are nice, and the food was amazing. * Choose your currency. US$168 - US$293 (Based on Average Rates for a Standard Room) ALSO KNOWN AS. We do not allow drinks and Food from outside at the property. Rea Vipingo. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. I trust that our line up of great artists including sho madjozi over the new year was exciting and met your expectations. Thank you for your inquiry Martin, Robert, And Martha were amazing and warm to us during our time in the dining hall. Italian, Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Currency Exchange: Need local currency? Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. This goes a long way in giving motivation to all team members who put in their very best effort to delivery our service standards. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Staff were friendly too. Absolutely 5 stars hotel! Martin, Robert, And Martha were amazing and warm to us during our time in the dining hall. Variety of food. It was worth the investment.”, “Clean for the most part. Room service honestly exemplary award would go to Daniel, who was a daily welcome ensuring timely on the clock routine room comfort . The maximum number of extra beds and cribs allowed depends on the room you choose. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear Guest, Booking.com’s role is to be a feedback distributor for both guests and properties. See more questions & answers about this hotel from the Tripadvisor community. Does Sarova Whitesands Beach Resort & Spa offer any business services? I was disheartened to leave.”, The property usually replies within a few days, Sorry, we couldn't find any questions related to your search. Guests can enjoy a beauty treatment in the spa or have a good work out in the gym. There are also five outdoor swimming pools with water slides, springboard and diving boards (Currently Swimming is only accessible to in-house guests) as well as a variety of exciting water sports (This are available for both in-house and visiting guests). What food & drink options are available at Sarova Whitesands Beach Resort & Spa? We do note that particular aspects of your experience with us were highly regrettable and did not match your expectations. There are four outdoor swimming pools with water slides, spring board, diving boards and four floodlit tennis courts that also serve as a landing ground for helicopters. “The great service started from the moment I was picked up at the airport. The cleanliness of the facility and helpfulness of the staff. Kudos to the reception team for a quick and smooth check in,Reuben our room steward who checked up on us before ,during and after his shift just to make sure we were okay.The ever smilling Katana at the restaurant for the 5* service.Last but not least is the duty manager Kenyatta who found our lost Iphone at the lounge area and managed to track us down give it back. It comes equipped with a satellite TV a mini-bar and tea-and-coffee-making facilities. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Claim your listing for free to respond to reviews, update your profile and much more. Yes, Sarova Whitesands Beach Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Thank you for choosing our resort as your preferred place to be ! What are some of the property amenities at Sarova Whitesands Beach Resort & Spa? At Sarova Whitesands Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Halima at reception was very accommodating and helpful during checkout - I had a very late flight and she was sure to make me comfortable without extending my stay. You can only leave a review within 28 days after check-out. When would you like to stay at Sarova Whitesands Beach Resort & Spa? We will thank all teams for putting in such great effort and again we applaud you for sharing your feedback with us, especially since you have greater understanding of what hospitality is all about. Thank you for choosing our resort as your preferred place for your holiday. We will definitely return by end of year, I highly recommend the facility. Absolutely 5 stars hotel! We do apologize for all inconveniences caused to you. Your current language is English (US). more. Martin, Robert, And Martha were amazing and warm to us during our time in the dining hall.”, “The staff were friendly food was amazing and the whole hotel everywhere is very clean.”. There are 3 … By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Sarova Whitesands Beach Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Friendly and intelligible conversation with the dining staff, notably pastry David Musili (pastry) , Faith, Everlyne (pastry) , Martha(ever on her feet), Levina, Everlyne (egg station) and not forgetting the indefatigable Manager Robert who is the most outgoing of them all, ready to serve even though he's a Manager Unforgettable and personalized Tulia SPA experience with amazing hands Ruth Ndichu (amazing masseuse) , the ever reachable and professional GM Jayne, who is willing to listen and take in critic. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. See 1,800 traveler reviews, 1,519 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 … Is parking available at Sarova Whitesands Beach Resort & Spa? One of our top picks in Bamburi. Respect the privacy of others. The only way to leave a review is to first make a booking. Booking.com™. Learn more. With a total of 335 rooms, Sarova Whitesands Beach Resort & Spa offers an array of dedicated choices for every guest. If you stayed at this property through Booking.com, you can write a review. Your question will be published on Booking.com after it's approved and answered. Latin American, Great location - show map. Additional sorting options might be available (by type of traveler, by score, etc...). Staff is friendly and well trained. Your specific mention of Reuben who serviced your room flawlessly, Katana who gave you 5 star service and kenyatta who found your lost iphone does not go un-noticed. Sarova Whitesands Team. Its was a great pleasure to host you during this period. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. very near the Nyali shopping centre and city mall, Uber ( US2-2.5)one way! From food variety to service... happy faces all over. Yes, it is 0.5 miles away from the center of Bamburi. Middle Eastern, Dear Guest, Please note that all Special Requests are subject to availability and additional charges may apply. Cancellation and prepayment policies vary according to accommodations type. Response from Francis Msengeti, General Manager at Sarova Whitesands Beach Resort & Spa. It features 4 outdoor swimming pools, 3 restaurants and a beachside nightclub. Asian, Example KES 10,000/- PPS means, 2 Adults in 1 Room pay KES 20,000/- Bed and Breakfast at Sarova Whitesands … We went to investigate what was causing the delay only to find the gentleman with my bags in the middle of a full conversation with the men conducting repairs at Cocos beach bar. Booking not found – double-check your booking number and PIN then try again. It was worth the investment. There was a problem loading the reviews. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Double-check your selected room for the maximum capacity. sarova whitesands beach hotel bamburi, sarova whitesands beach resort and spa, whitesands hotel mombasa. We thank you for the continued support and looking forward to hosting you again in the not so distant future. Sarova Whitesands Beach Resort & Spa is located in Mombasa on one of the longest beachfront protected by the Mombasa Marine Park. Nice staff ! Sarova Whitesands Beach Resort & Spa Features, Malindi Road, Bamburi, Mombasa 80101 Kenya, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Does Sarova Whitesands Beach Resort & Spa have an airport shuttle? Please enter the dates of your stay and check what conditions apply to your preferred room. Good for couples – they rated the facilities 8.7 for two-person stays. Please inform Sarova Whitesands Beach Resort & Spa of your expected arrival time in advance. The pools are nice, and the food was amazing. Copyright © 1996–2021 The conference facilities weren't great either, we kept requesting daily for extension cables to charge our computers and not a single one was provided during the duration of our stay. We recommend booking an option with free cancellation in case your travel plans change. Halima at reception was very accommodating and helpful during checkout - I had a very late flight and she was sure to make me comfortable without extending my stay. They're also applicable regardless of the comment's tone. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The food at the Pavilion restaurant was actually great but the service was wanting as the place was crowded and the waiters seemed overwhelmed. It is delightful to know you had a smooth check in and enjoyed our all day dinning concept within the resort with happy smiling faces. For dining and entertainment, guests can choose from three themed superb restaurants, two great bars, and the exclusive Cocos Beach Bar, overlooking the beautiful Mombasa Ocean. … Contributions should be appropriate for a global audience. Promotional content will be removed. do you allow drinks and food from outside. Sarova Whitesands. Guests loved walking around the neighborhood! Try again? We look forward to hosting you again in the not so distant future Kind regards Francis Msengeti General Manager, I had the most incredible time during my stay at white sands resort. Free private parking available at the hotel. Are any cleaning services offered at Sarova Whitesands Beach Resort & Spa? International, If you're still looking for more info you can send a question to Sarova Whitesands Resort Taxes and fees that are shown are estimates only. WiFi is available in the hotel rooms and is free of charge. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. This is the version of our website addressed to speakers of English in the United States. If you booked through us and want to leave a review, please sign in first. How much would drinks cost? All distances are measured in straight lines. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. US$168 - US$293 (Based on Average Rates for a Standard Room) ALSO KNOWN AS. Airport shuttle available – additional charges may apply. ”, “Great staff. Staff is friendly and well trained. relax and comfortable environment ! value free afternoon tea! Sarova Whitesands Beach Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival. The Food and Beverage was a notch higher because our eating venues kept changing and everything was superb!!! To be given commendation too is professional Lucy at Front office and Sharaz as well. Charge is $75 per person per night. Questions and answers should be property- or room-related. Now £89 on Tripadvisor: Sarova Whitesands Beach Resort & Spa, Kenya. For now swimming is only open to Resident guests. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. The hotel … We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account. endless drinkable water ! Melissa, Mimbi, Juma and their colleague Masha are a pleasant entry greeting at Whitesands. eyes on an attendant during my entire stay. We pride ourselves of having the best food dishes and cuisines to entice your pallets within our vast industry and this has been confirmed by your sentiments already. Read more, “The staff were friendly food was amazing and the whole hotel everywhere is very clean. Sarova Whitesands Beach Resort & Spa, Kenya: See 1,802 traveller reviews, 1,519 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in Kenya and rated 4 of … We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. Variety of food. Is Sarova Whitesands Beach Resort & Spa located near the city center? What the exact difference is between a room with Breakfast, Lunch and Dinner and an All Inclusive? … Very friendly staff, fun environment, we felt away from home. Proper COVID related protocols were in place.” It features 4 outdoor swimming pools, 3 restaurants and a beachside nightclub. Sarova Whitesands Beach Resort & Spa has been welcoming Booking.com guests since Feb 22, 2013, Your feedback will help us improve this feature for all of our customers. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Book your next beach holiday at the famous Whitesands Beach Resort and Spa. Near Haller park ! Guests are required to show a photo ID and credit card at check-in. Now £84 on Tripadvisor: Sarova Whitesands Beach Resort & Spa, Kenya. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The beach is beautiful and there are lots of activities available fro you to engage in. Contributions should be travel related. ”, “Very friendly staff, fun environment, we felt away from home. Sarova Whitesands Beach Accommodation Prices For Kenya Falls Under The AfricanMecca Beach Tier 2 Experience. Are you missing any information about this area? The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Each air-conditioned room at Sarova Whitesands … Free! Kind regards Francis Msengeti General Manager, Memorable Christmas,Amazing facility and even more Amazing staff, A beautiful place to be,the hospitality is on another level.We were really impressed with the great customer service at the resort.They all went beyond and above ensure we were well taken care of. Seafood, Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. Free Wi-Fi is available.Excursions to Forte Jesus, Mama Ngina Waterfront, Old Town, Elephant Tusks and Haller Park Bamburi can be arranged. An All inclusive Package/Room Rate caters for Breakfast, Lunch, Dinner and also includes a selected menu of both soft & alcoholic drinks that can be taken at any time of the day without additional costs. … Reviews are most valuable when they are original and unbiased. We recommend calling ahead to confirm details. sarova whitesands beach hotel bamburi, sarova whitesands beach resort and spa, whitesands hotel mombasa. Lastly, my check-out was equally dramatic- I called the reception to request an extra hand to help with my bags and they happily obliged...20 minutes later I was still waiting for someone to show up. Dear Guest, Happy New year ! Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines. To see correct prices and occupancy info, add the number and ages of children in your group to your search. We welcome you to visit our property and enjoy refreshing African Hospitality. Book Sarova Whitesands Beach Resort & Spa, Bamburi on Tripadvisor: See 1,789 traveller reviews, 1,500 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in … 낍 If you don’t book a flexible rate, you may not be entitled to a refund. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. sarova whitesands beach hotel bamburi, sarova whitesands beach resort and spa, whitesands hotel mombasa. Proper COVID related protocols were in place. Set in 2,500 acres on Kenya’s North Coast, Vipingo Ridge brings a range of elements of luxury living together in a … Please don’t include personal, political, ethical, or religious commentary. Cocos Beach Bar has an open-air disco. We have seen your feedback and are very grateful for the sincere appreciation of numerous staff members. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Along NyalI, Malindi Highway, 00801 Bamburi, Kenya, I already have a booking with this property, Top Location: Highly rated by recent guests (8.9), Free private parking available at the hotel, Lock in a great price for your upcoming stay, “The great service started from the moment I was picked up at the airport. We do allow day visitors to Sarova Whitesands. Top Location: Highly rated by recent guests (8.9), Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, 끸 You can request this in the next step. ), Special diet food available (vegetarian, halal, kosher, etc. Dear Guest, Happy new year! Book Sarova Whitesands Beach Resort & Spa, Kenya on Tripadvisor: See 1,794 traveller reviews, 1,500 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in … We take pride in ensuring our guests enjoy the most relaxing and comfortable stay in tastefully furnished rooms and suites offering spectacular ocean, pool and garden views. This allows us to verify that our reviews come from real guests like you. Search the property's info and answers, or ask them a question to learn more, About Sarova Whitesands Beach Resort & Spa, Welcoming Booking.com guests since Feb 22, 2013. We checked out today but I've booked again for NYE... cant miss the Shomajodzi show!!!! Bathroom features (shower, bathtub, etc. Any Soft or Alcoholic Drinks are not included on the Full board package and extra costs may be incurred when purchased. The great service started from the moment I was picked up at the airport. Prices … This service may contain translations powered by Google. The outdoor bar is located next to the beach with a great atmosphere. Dear Guest, Happy new year! Indian, We look forward to your return in the near future and to giving you a memorable stay whilst exceeding your expectations once again . We want you to share your story, with both the good and the not-so-good. I was disheartened to leave. Yes, free parking and valet parking are available to guests. I do take note of your appreciation of our animation activity the dance kitchen and memory game performed by Michelle Cherop ( Cherry) . Children 6 and above are considered adults at this property. Navigation Tip - Go Directly To Prices, Reviews, Map, Photos, Video & Room Rate Guide For Sarova Whitesands Beach Resort & Spa Enjoy a Bamburi seaside holiday in Mombasa at Sarova Whitesands … I like stuff they where very friendly, food and clean was excellent, The serene environment, sumptuous meals, clean pools and proximity to the ocean. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. We're sorry, but there was an error submitting your comment. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. Thanks! Proper COVID related protocols were in place.”, “Great staff. A room rate with Breakfast, Lunch & Dinner is on Full board package where a guest is entitled to those specific meal periods while at the hotel at no cost. Great service! Irish, The pools are nice, and the food was amazing. STAFF MEMBERS ARE FRIENDLY.”, “Nice staff ! Sarova Whitesands Beach Resort & Spa takes special requests – add in the next step! Which room amenities are available at Sarova Whitesands Beach Resort & Spa? Prices are the average nightly price provided by our partners and may not include all taxes and fees. It is an older property that adds character, and very well maintained. Staff is friendly and well trained. See 1,800 traveler reviews, 1,519 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 … Dear Guest, Happy new year ! East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. Guards. Martin, Robert, And Martha were amazing and warm to us during our time in the dining hall. I chose to have my dinner from 7 since I had. Kind regards Francis Msengeti General Manager, I've frequently stayed at Whitesands for business over the years and it's sad to see the place become a shadow of its former self. Get instant confirmation with FREE cancellation at most properties on our site! Respect the privacy of others. STAFF MEMBERS ARE FRIENDLY. Whoops! American, Booking.com does not accept responsibility or liability for any question or answers. Error: Get exclusive access to members-only deals by email. Please enter a valid email address. How to get to Sarova Whitesands Beach Resort & Spa from Moi International Airport, Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Located in Nakuru, Sarova Woodlands Hotel and Spa is a tranquil retreat for travellers on business or leisure, offering the ideal place to break the journey for those passing through Nakuru Town. Sarova Whitesands Beach Resort & Spa is located in Mombasa on one of the longest beachfront protected by the Mombasa Marine Park. endless drinkable water ! Own or manage this property? It is an older property that adds character, and very well maintained. I however liked that they provided masks and hand sanitizers to the patrons. We will work towards better training of our staff to ensure we improve on our service responses and delivery to all our guests We wish to take this opportunity to thank you for your candid feedback and urge you to keep in touch with us so we can track details of your next visit. Along NyalI, Malindi Highway, 00801 Bamburi, Kenya Thank you for your inquiry. A host of water sports are also available. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Our HR team will recognize each one of them to ensure they continue providing excellent services to all our guests. Minazi Café serves a snack and kids menu while Lido Lounge is a fine dining restaurant serving seafood and steak. Hello, is it possible to stay 3 people in this room, either sleeping on the couch of by adding an extra bed? ... *The value of 1 reward night is the average price … Near Haller park ! Discover a life of comfort, design and luxury. African, Be it a family holiday with children, beach wedding, honeymoon, business meetings with a difference or special interests like deep sea diving or fishing, Sarova Whitesands Beach Resort & Spa has something special for everyone. Booking.com does not accept responsibility or liability for any reviews or responses. Your contribution should be yours. The bed is draped in mosquito nets. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Yes, Sarova Whitesands Beach Resort & Spa offers an airport shuttle for guests. Local, Yes, Sarova Whitesands Beach Resort & Spa offers an airport shuttle for guests. Conveniently located restaurants include Pavilions Restaurant, Yul's Restaurant, and Il Covo Restaurant. Actually, in regard to Covid-19 protocols, the restaurant was the scariest place as it was always crowded and social distancing was mainly a suggestion. It is an older property that adds character, and very well maintained. Very sweet people. British, Welcome to Mombasa’s finest beach resort. Very sweet people. Dear Guest, Our property is located right next to the beach and you will not need to use other means to access it. Check for travel restrictions. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Local, Guests are required to show a photo ID and credit card upon check-in. Reach out to us and we will arrange it. Big up to team Whitesands ... cant wait for 31st!!!. Avoid using profanity or approximations of profanity with creative spelling – in any language. Don’t include any personal, political, ethical, or religious commentary. Free breakfast is available daily. Dear Guest, This property has currency exchange on site. The pools are nice, and the food was amazing.”, “I like stuff they where very friendly, food and clean was excellent”, “THE RECEIPTION WAS EXCELLENT. Dear Guest, Book Sarova Whitesands Beach Resort & Spa, Bamburi on Tripadvisor: See 1,812 traveler reviews, 1,528 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #2 of 15 hotels in … Couples in particular like the location – they rated it 8.9 for a two-person trip. relax and comfortable environment ! value free afternoon tea! Kind Regards, What topic(s) do you want to know more about? Pizza, Reservations longer than 30 nights are not possible. Great service!”. We are deeply grateful for the appreciation you have accorded to us for great customer service all round , upholding covid 19 protocols, food variety in our superb gardens which were set up as dinning options in different venues every day . PPS (Per Person Sharing) means cost Per Adult when sharing the Room with another. Mary Nthenya, Food: What are some restaurants close to Sarova Whitesands Beach Resort & Spa? African, The most helpful contributions are detailed and help others make better decisions. Operations and admin director at Coco Jambo restaurants Nrb. I had multiple hitches from check in- the gentleman escorting me to my room got lost and had me dragging my luggage up and down countless flights of stairs as he tried to figure his way out, then once we found my room he spent 13 minutes trying to explain to me how the lights worked (he seemed lost as well). The cleanliness of the facility and helpfulness of the staff”, “Nice staff ! Asian, relax and comfortable environment ! value free afternoon tea! Sarova Whitesands Beach Resort & Spa is situated in Mombasa on one of the longest beachfront protected by the Mombasa Marine Park. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Actual travel distances may vary. Just make sure to check this property's cancellation policy for the exact terms and conditions. And if it is possible, what Is the price? I didn't feel congested, despite seeing so many people around. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. Sarova Whitesands Team. Vipingo Ridge is a destination for everyone who enjoys the best life has to offer. Sarova Whitesands … Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.

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